West Park Road, Copthorne mains replacement

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We’re investing in an important water mains renewal project along West Park Road in Copthorne to secure safe and reliable drinking water supplies for homes and businesses.

The current water mains, which date back to the 1930’s, have now reached the end of their operational life. We are also taking this opportunity to upsize the existing main from 6” to 8” to accommodate the re-development of Haskins Garden Centre Snowhill.

The project will involve laying approximately 3.7km of new main along West Park Road between the junctions of the B2037 and the A22. Our Keeping your water flowing booklet explains the four stages needed to lay a water main and answers some key questions you may have.

We’re investing in an important water mains renewal project along West Park Road in Copthorne to secure safe and reliable drinking water supplies for homes and businesses.

The current water mains, which date back to the 1930’s, have now reached the end of their operational life. We are also taking this opportunity to upsize the existing main from 6” to 8” to accommodate the re-development of Haskins Garden Centre Snowhill.

The project will involve laying approximately 3.7km of new main along West Park Road between the junctions of the B2037 and the A22. Our Keeping your water flowing booklet explains the four stages needed to lay a water main and answers some key questions you may have.

Your questions

Please post any questions you might have about the scheme of works and we will respond as soon as we can. 

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    Why are the contractors never working when I pass through the roadworks on West Park Road. It says they will work until 1900, they were not there at 1600

    Peter the 787 pilot asked about 1 month ago

    Thank you for your message.

    As part of the work we are doing, we are drilling underneath the ground and there isn't just work in the carriage way of West Park Road - so it may  appear work isn't taking place when in fact it is. 

    We are working the hours stated and there is a team on-site at weekends.

    The job is progressing well and on target to finish in December this year, as per the permit agreed with Surrey Highways. The new main is now commissioned and in use from Newchapel Road to the cricket club in West Park Road.

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    You have just finished the roadworks and opened the road. Now you’ve dug it up again. Roadworks. Seriously! Was having the road closed for three months not enough? You have the slowest team in history. People are complaining that they don’t work weekends and they are correct. There are no teams most often working weekends and it is a lie to suggest otherwise. Get more teams on this and actually work the hours you claim seven till seven. It’s a disgrace. Furthermore Surrey Council should be shouting at you for taking so long and inconvenient seeing so many people.

    Matt asked 3 months ago

    Hi, thank you for your message and sorry for the disruption caused by these works. 

    When the road closure was in place we did have more than one team on-site, when the space allowed it. As part of the work we were doing during the road closure, we were drilling underneath the A22 and wasn't just work in the carriage way of West Park Road - so it may have appeared work wasn't taking place when in fact it was. 

    We are working the hours stated and there is a team on-site at weekends.

    The job is progressing well and on target to finish in December this year, as per the permit agreed with Surrey Highways. The new main is now commissioned and in use from Newchapel Road to the cricket club in West Park Road.

    We currently have no road closure in place and are working within two-way lights near the plantation. We also have no further plans to close the road unless we are absolutely required to do so due to traffic management.



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    Is west park road fully opening today..from Haskins Garden Centre all the way down to the A22

    Jayjay asked 3 months ago

    Hi, yes the A22 end of West Park Road is scheduled to re-open today (30 April). Sorry for the disruption and thank you for your ongoing patience.

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    Please confirm time that West Park Road will open on 30th April... and that it WILL be open, snd that you haven’t again ‘stumbled on any unforeseen circumstances’??!!!

    JayJay asked 3 months ago

    Hi, yes the A22 end of West Park Road is scheduled to re-open today. We are sorry for the disruption caused. Thanks.

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    Now that you have confirmed the current works on west park Road complete on 30th August, when will you be carrying out remedial works to our Lane which has suffered and become a dangerous road as a direct result of your works with significant holes

    Richard asked 3 months ago

    Hi, thank you for your message. Can you please confirm which lane you live on so that we can investigate further? Thanks.

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    When are you finish the current set of roadworks, by the later day saints church as all the traffic during this period is coming down our quite lane, despite it being closed which no one is paying any attention to and causing significant damage to to road with speeding vehicles / vehicles to heavy.

    Richard asked 3 months ago

    Hi, thank you for your message and sorry to hear about the amount of traffic on your road. We will be re-opening West Park Road at the junction with the A22 this Friday 30 April, which should help relieve some of the traffic build up. We are sorry for the disruption caused by these works and are working as quickly and safely as possible to complete them. 

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    In a previous email from yourselves, you said that contractors had been working weekends, as a local resident that passes this road everyday, I can assure you the last-couple of weekends as I have deliberately looked there has been no work going on and no machinery has moved as the digger that was there stayed in the same position for the whole weekend.

    Croft asked 4 months ago

    Hi, thank you for your message. We can confirm we've had teams on-site every weekend, aside from Easter Sunday. They are currently in the process of back-filling the trenches at the moment so would be hard to spot from ground level, as they are slightly lower. The digger is staying in the same place as that is where the stone is for loading purposes. Furthermore, due to the stage of the works we are at in this area there is not a lot of digging to be done however there is plenty of activity taking place behind the scenes, including sampling. We are sorry for the disruption these works are causing. 

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    You have mentioned the delay allowing you to complete the current section of the road and remove the need to return later in the year with another closure. Is there still another closure planned at the junction with Effingham Road before the work is complete?

    Trying to get to work asked 4 months ago

    Hi, thank you for your message. We hope to complete the outstanding work at the Effingham junction end without needing to put in place a further road closure. However, we will need to put up temporary traffic lights to complete the work. We are sorry for the ongoing disruption caused and thank you for your patience.

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    When will West Park Road be open, as the A22 has temporary traffic lights at Felbridge the traffic is chaos and West PRk Road should have reopened on the 11th April.

    Pete the pilot asked 4 months ago

    Hi, we're very sorry we have had to keep the road closed while we carry out this essential work. We always try to avoid full closures if we can but in this instance we have to use the full width of the road to lay the new mains. Unfortunately we have also encountered unforeseen challenges on this section that has required us to close for longer than originally planned:

    • We had to go through an old road that was made of concrete, so much more difficult to dig and progress was slower
    • We encountered a large amount of unexpected/uncharted utility services that were difficult to navigate
    • A high voltage electricity cable was found at an incorrect depth and damaged, which the electricity company also needed to carry out repairs on too


    We met with Surrey CC on-site to go through all these issues and they granted us the extension. Expected date for re-opening the section is 30th April.

    We're sorry for the ongoing disruption caused by these works and thank you for your patience.

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    Why has the road been closed for so long. It’s been shut for over 2 months. Surly you can work it so the road is open. Why has it taken you a year to complete the whole 3.7km stretch of road? You need more crews on it. It’s taking far too long.

    Matt asked 4 months ago

    Hi, we're very sorry we have had to keep the road closed while we carry out this essential work. We always try to avoid full closures if we can but in this instance we have to use the full width of the road to lay the new mains. Unfortunately we have also encountered unforeseen challenges on this section of road that has required us to close the road for longer than originally planned:

    • We had to go through an old road that was made of concrete, so much more difficult to dig and progress was slower
    • We encountered a large amount of unexpected/uncharted utility services that were difficult to navigate
    • A high voltage electricity cable was found at an incorrect depth and damaged, which the electricity company also needed to carry out repairs on too


    We met with Surrey CC on-site to go through all these issues and they granted us the extension. Expected date for re-opening the section is 30th April.

    We're sorry for the ongoing disruption caused by these works and thank you for your patience.