West Park Road, Copthorne mains replacement

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We’re investing in an important water mains renewal project along West Park Road in Copthorne to secure safe and reliable drinking water supplies for homes and businesses.

The current water mains, which date back to the 1930’s, have now reached the end of their operational life. We are also taking this opportunity to upsize the existing main from 6” to 8” to accommodate the re-development of Haskins Garden Centre Snowhill.

The project will involve laying approximately 3.7km of new main along West Park Road between the junctions of the B2037 and the A22. Our Keeping your water flowing booklet explains the four stages needed to lay a water main and answers some key questions you may have.

We’re investing in an important water mains renewal project along West Park Road in Copthorne to secure safe and reliable drinking water supplies for homes and businesses.

The current water mains, which date back to the 1930’s, have now reached the end of their operational life. We are also taking this opportunity to upsize the existing main from 6” to 8” to accommodate the re-development of Haskins Garden Centre Snowhill.

The project will involve laying approximately 3.7km of new main along West Park Road between the junctions of the B2037 and the A22. Our Keeping your water flowing booklet explains the four stages needed to lay a water main and answers some key questions you may have.

Your questions

Please post any questions you might have about the scheme of works and we will respond as soon as we can. 

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    Is west park road fully opening today..from Haskins Garden Centre all the way down to the A22

    Jayjay asked 12 days ago

    Hi, yes the A22 end of West Park Road is scheduled to re-open today (30 April). Sorry for the disruption and thank you for your ongoing patience.

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    Please confirm time that West Park Road will open on 30th April... and that it WILL be open, snd that you haven’t again ‘stumbled on any unforeseen circumstances’??!!!

    JayJay asked 12 days ago

    Hi, yes the A22 end of West Park Road is scheduled to re-open today. We are sorry for the disruption caused. Thanks.

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    Now that you have confirmed the current works on west park Road complete on 30th August, when will you be carrying out remedial works to our Lane which has suffered and become a dangerous road as a direct result of your works with significant holes

    Richard asked 15 days ago

    Hi, thank you for your message. Can you please confirm which lane you live on so that we can investigate further? Thanks.

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    When are you finish the current set of roadworks, by the later day saints church as all the traffic during this period is coming down our quite lane, despite it being closed which no one is paying any attention to and causing significant damage to to road with speeding vehicles / vehicles to heavy.

    Richard asked 15 days ago

    Hi, thank you for your message and sorry to hear about the amount of traffic on your road. We will be re-opening West Park Road at the junction with the A22 this Friday 30 April, which should help relieve some of the traffic build up. We are sorry for the disruption caused by these works and are working as quickly and safely as possible to complete them. 

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    In a previous email from yourselves, you said that contractors had been working weekends, as a local resident that passes this road everyday, I can assure you the last-couple of weekends as I have deliberately looked there has been no work going on and no machinery has moved as the digger that was there stayed in the same position for the whole weekend.

    Croft asked 21 days ago

    Hi, thank you for your message. We can confirm we've had teams on-site every weekend, aside from Easter Sunday. They are currently in the process of back-filling the trenches at the moment so would be hard to spot from ground level, as they are slightly lower. The digger is staying in the same place as that is where the stone is for loading purposes. Furthermore, due to the stage of the works we are at in this area there is not a lot of digging to be done however there is plenty of activity taking place behind the scenes, including sampling. We are sorry for the disruption these works are causing. 

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    You have mentioned the delay allowing you to complete the current section of the road and remove the need to return later in the year with another closure. Is there still another closure planned at the junction with Effingham Road before the work is complete?

    Trying to get to work asked 22 days ago

    Hi, thank you for your message. We hope to complete the outstanding work at the Effingham junction end without needing to put in place a further road closure. However, we will need to put up temporary traffic lights to complete the work. We are sorry for the ongoing disruption caused and thank you for your patience.

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    When will West Park Road be open, as the A22 has temporary traffic lights at Felbridge the traffic is chaos and West PRk Road should have reopened on the 11th April.

    Pete the pilot asked 26 days ago

    Hi, we're very sorry we have had to keep the road closed while we carry out this essential work. We always try to avoid full closures if we can but in this instance we have to use the full width of the road to lay the new mains. Unfortunately we have also encountered unforeseen challenges on this section that has required us to close for longer than originally planned:

    • We had to go through an old road that was made of concrete, so much more difficult to dig and progress was slower
    • We encountered a large amount of unexpected/uncharted utility services that were difficult to navigate
    • A high voltage electricity cable was found at an incorrect depth and damaged, which the electricity company also needed to carry out repairs on too


    We met with Surrey CC on-site to go through all these issues and they granted us the extension. Expected date for re-opening the section is 30th April.

    We're sorry for the ongoing disruption caused by these works and thank you for your patience.

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    Why has the road been closed for so long. It’s been shut for over 2 months. Surly you can work it so the road is open. Why has it taken you a year to complete the whole 3.7km stretch of road? You need more crews on it. It’s taking far too long.

    Matt asked 29 days ago

    Hi, we're very sorry we have had to keep the road closed while we carry out this essential work. We always try to avoid full closures if we can but in this instance we have to use the full width of the road to lay the new mains. Unfortunately we have also encountered unforeseen challenges on this section of road that has required us to close the road for longer than originally planned:

    • We had to go through an old road that was made of concrete, so much more difficult to dig and progress was slower
    • We encountered a large amount of unexpected/uncharted utility services that were difficult to navigate
    • A high voltage electricity cable was found at an incorrect depth and damaged, which the electricity company also needed to carry out repairs on too


    We met with Surrey CC on-site to go through all these issues and they granted us the extension. Expected date for re-opening the section is 30th April.

    We're sorry for the ongoing disruption caused by these works and thank you for your patience.

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    Is there any chance your contractors will be working the weekends to get it finished early; what with more road works towards east Grinstead the diversion route , it is causing absolute chaos. I would love to know who arranges all these schedules to do the works, not the best idea to put more road works on the diversion routes and it seems to be happening all over the place.

    Croft asked 30 days ago

    Hi, our teams have been working through the weekends since the scheme of work started and will be continuing to do so. As you will see in some of the other responses on this page, we have encountered a few unforeseen and unplanned challenges during these works which have unfortunately extended the time we need to spend completing them. Surrey County Council have granted us the permit to be working on the road. We are sorry for the ongoing disruption caused and are working as quickly and safely as we can.

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    When will the work finish on west park road in copthorne and when will the road be reopened?

    Gemma asked about 1 month ago

    Hi Gemma, thanks for your message. The full West Park Road scheme of works is scheduled to be completed by December 2021. As it stands the road closure at the A22 end is due to be lifted on 30 April. This is to allow us to complete the current section of the road and remove the need to return later in the year with another closure. We are sorry for the disruption caused.